Finding a reliable roofing contractor may sometimes seem like a daunting task. The last thing anyone wants to deal with, when repairs become necessary, is added stress from a less-than-satisfactory roofing company.
Want to avoid the scammers? Through personal experience and extensive research, we’ve discovered that there are a few essential qualities which make a reliable roofing company:
Their Website & Online Reputation
Once you’ve decided you need to have some work done on your roof, your first step in the research process is probably simply looking up roofing company websites, to determine which one better fits your needs. A professional looking, accessible, up-to-date, and safe website is often one of the first signs of a reputable company.
Signs of legitimacy could include:
- Testimonials from their previous clients
- The quality of spelling, grammar and flow of expression
- Photos of their work
- Links to active social media sites
- Contact numbers and addresses
Another factor may be the prices of their services: if something seems to be just too good to be true, or alternatively, exponentially high, there’s probably something sketchy about the company. Your next approach may be to look up online reviews of the company, if they exist to see what others have to say about the company.
How They Respond to The Initial Request
First impressions truly are critical. Often calling or sending out an email is the first way we get in touch with a roofing company. This is especially true when there’s an emergency and you don’t have much time to spend on researching and weighing options. The way they respond to your first phone call or email says a lot about the way they do business. Receiving a fast response from a friendly, professional person is the ideal.
They Arrive on Time
It may seem to go without saying that no one wants to rely on workers who show up three hours later than they promised they would. A sense of professionalism is very important. A reliable roofer is punctual and delivers on promises.
Another thing to consider is how friendly, responsive, and honest a roofing company is when communicating with you. Do they reply to your calls and emails quickly and promptly? Are they transparent with you and understanding of your needs? Do they present the estimate and their credentials to you upfront and in a timely fashion? These are some questions you might want to consider when choosing a roofer. If the company will readily provide you with references and testimonials from previous customers, this is often a sign that they are trustworthy and dependable. It may be a good idea to contact those customers and ask them directly about their experiences.
Their Skills and Experience
A reliable roofer works efficiently and produces high quality work consistently, with attention to detail. How established the company is in the industry, their credentials and what other customers have said about their previous work are signs of the kind of expertise you can expect from a roofing contractor.
Health and Safety Practices
It is recommended that you make sure that the roofing company is insured, has the right credentials and manufacturing warrantees/designations and that workers are trained in fall protection and use fall protection equipment. Additionally, taking the time and effort to clean up the area once a job is completed goes a long way with impressing customers.
To Conclude: More About Roof Repair
Your roof might be the single most critical investment you ever make for your home. Finding a dependable specialist is a major step but you’ll also want to ensure you choose the best roof type for your purpose and keep an eye out for any maintenance work which needs to be done in the future.
Looking for a reliable roofing contractor? Look no further! Call us now for a free no obligation estimate at 1.855.582.7263 or fill in the form at the top of the page and we’ll get back to you soon!